Customer Service Agents – Bournemouth Airport Jobs

Website Bournemouth Airport

Job Description:

JOB TITLE: Customer Service Agents (Passenger Services)
HOURS: Contracts up to 30 hours per week
VACANCY NUMBER: CSA 08/2021

Job Responsibilities:

  • To provide all necessary help and support to passengers as required by our customer airlines which will include check in
  • Baggage processing
  • Reservations and ticketing
  • Boarding of flights
  • Greeting arriving passengers
  • Handling of VIPs
  • Provide special passenger assistance
  • Aircraft cleaning and other duties as assigned.

Job Requirements:

  • Must be able and willing to learn airline specific computer systems
  • Excellent communication skills (written and verbal)
  • Commitment to continuous improvement
  • Willingness to work in inclement weather if required
  • Ability to follow processes and procedures and apply flexible approach when required
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • Self-motivated and able to work independently
  • Passionate about customer service
  • Ability to travel to the airport at times where public transport is not available

Job Details:

Company: Bournemouth Airport

Vacancy Type: Full Time

Job Location: Saint Leonards, England, UK

Application Deadline: N/A

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