Customer Service Agents – Bournemouth Airport Jobs

Job Description:

JOB TITLE: Customer Service Agents (Passenger Services)
HOURS: Contracts up to 30 hours per week
VACANCY NUMBER: CSA 08/2021

Job Responsibilities:

• To provide all necessary help and support to passengers as required by our customer airlines which will include check in
• Baggage processing
• Reservations and ticketing
• Boarding of flights
• Greeting arriving passengers
• Handling of VIPs
• Provide special passenger assistance
• Aircraft cleaning and other duties as assigned.

Job Requirements:

• Must be able and willing to learn airline specific computer systems
• Excellent communication skills (written and verbal)
• Commitment to continuous improvement
• Willingness to work in inclement weather if required
• Ability to follow processes and procedures and apply flexible approach when required
• Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
• Self-motivated and able to work independently
• Passionate about customer service
• Ability to travel to the airport at times where public transport is not available

Job Details:

Company: Bournemouth Airport

Vacancy Type: Full Time

Job Location: Saint Leonards, England, UK

Application Deadline: N/A

Apply Here